📌 Assigning Roleplay Sessions is only available to managers, enablement admins, and organization admins.
You need to publish your Roleplay Session before you can assign it. To learn more, see How do I publish Roleplay Session?
Once a Roleplay Session is published, managers or admins assign it to their team to begin training. Assigning a Roleplay Session tells learners they're expected to complete it and gives them access from the Learn App. Learners can then take the Roleplay Session on their own time, and you can track their progress in real time.
Navigate to the Roleplay Session
In the Learn App, find the Roleplay Session you want to assign.
Go to the Content tab under the Manage section
Locate your published Roleplay Session.
Content tab
Select learners or teams to assign to
You can assign using three methods depending on whether you want to target individuals, teams, or a broader population.
Method 1: Search for individual learners
Select Assign.
Search for and select learner(s) by name or email.
You can select as many as needed.
Select Assign.
Best for small, targeted groups where you know exactly who needs the Roleplay Session.
Search for individual learners
Method 2: Assign by HRIS filter
Select Assign.
Select Add filter.
Select one or more HRIS attributes to filter by—Department, Location, Job Level, Manager, or any custom HRIS field.
Select Apply. The learner list updates to show only those who match the filter.
Select all the learners you want to include.
Select Assign to confirm.
Best for scaling to entire departments or regions without manual list management.
Assign by HRIS filter
Method 3: Upload a CSV
Select Assign.
Choose Upload CSV.
Upload your CSV with learner emails.
Synthesia matches the emails to your learner roster and assigns.
✍️ Download the template to see the required format (learner email is required; first name and last name are optional).
Best for assigning from a pre-existing list or one-time cohorts.
Upload a CSV
What your learner sees
An email — "You have been assigned a Roleplay," with a View assignment button.
A Slack message (if your Slack integration is enabled) — "New Roleplay assigned."
In the portal — under My assignments, the roleplay shows Status: Assigned with a Start button. Learners can retake it as often as they like and track their growth under My progress.
My assignments
✍️ Learners also get automatic reminders on Day 1, Day 3, and Day 7 if they haven't finished, so you don't have to chase them.
💡 Learners will only ever see their own data.
💬 FAQs
Can learners see each other's scores?
Can learners see each other's scores?
No. Each learner sees only their own attempts and scores. Managers and admins see aggregate and individual data. Performance data is never shared between peers.
What's Next?
📚 Once assigned: learners complete Roleplay Sessions in the Learner Portal. Track their progress with How do I track learner performance and analytics?