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FAQ & Support

Updated yesterday

Frequently Asked Questions

Q: When will Synthetix Mainnet perps trading go live?

A: Synthetix Mainnet perps are scheduled for launch in Q4. Prior to public launch, a gated trading competition will stress test the exchange infrastructure for about 30 days.

Q: What happened to Optimism, Arbitrum, and Base?

A: Legacy margin has been returned to traders. Some multicollateral or smart contract users may need to claim their margin from the Synthetix treasury. If you did not receive margin deposited in legacy contracts, please contact support.

Q: Where can I get help or support?

A: If you can’t find what you’re looking for in the Help Center, click the chat icon in the bottom-right corner to reach a support agent.

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