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I do not see my SNX staking position or history

Updated over 2 weeks ago

If you cannot see your staking position on https://420.synthetix.io/, there are a few possible reasons.
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Common Causes

  • Wrong Wallet.

  • Wrong Network.

  • Liquidated

  • Have Debt

Steps to Fix

  1. Connect the correct wallet

    • Make sure you have connected the correct wallet and select the correct network (Ethereum or Optimism)

  2. Check for Liquidation

    • If your collateralization ratio (C-Ratio) dropped below the required threshold, your position may have been liquidated.

    • In this case, your staking position will no longer appear.

  3. Check for Outstading Debt

    • If you have any active debt, your position may not show until it is resolved.

  4. Account recovery

    • If you have not been liquidated and do not have outstanding debt, your account may need to be recovered.

    • Please ask for an agent for account recovery.


Still Not Working?

Please ask for an agent for assistance.
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