Welcome to the Synthetix Help Center. This is the best place to find answers, guides, and resources for staking, trading, and everything else on Synthetix.
1. Search First
Use the search bar at the top of the page to look up keywords related to your question (e.g., “how do I bridge sUSD”, "how do I stake SNX", etc). Most common issues already have step-by-step guides.
2. Browse Categories
Articles are grouped into categories to help you navigate:
Getting Started - Step-by-step guides to begin on Synthetix.
Overview - A broad look at the Synthetix ecosystem and its core components.
Trading - Learn about Synthetix’s upcoming Perps DEX
Staking - Learn how to stake SNX, manage your position, claim rewards and more.
Liquidity Providing - How to provide liquidity through the SLP vault and earn fees.
Troubleshooting - Solutions for common issues such as wallet errors and failed transactions.
Legacy & Migration Help - Guides for deprecated products with instructions on migration and next steps.
Security & Permissions - Tips to keep your account and assets safe when using Synthetix.
Building - Resources for developers and contributors who want to build on Synthetix.
3. When to Contact Support
If you can’t find what you need in the Help Center, click the chat icon in the bottom-right corner. You’ll first be connected with our AI support bot, and if needed you can request to speak with a human support agent.
4. Stay Safe
Remember:
We will never ask for your private key, seed phrase, or password.
Always check you are on the official synthetix.io site before entering any details.
Be wary of scams or fake support accounts.