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Using your Reviews Dashboard

Find the answers to frequently asked questions about Tablevibe Dashboard

Annina avatar
Written by Annina
Updated over 11 months ago

What is Dashboard?

A dashboard is a type of graphical user interface that often provides at-a-glance views of how different locations of your restaurant is performing over time. You can filter data on the basis of Venue, Staff, Ratings, Category, and Date. You can also export review data from your Tablevibe dashboard.

How can I add a new venue?

Login to your Tablevibe dashboard, from the left menu bar, go to Survey > QR Codes > Add a new venue. You can add as many locations as you want to on your account.

How can I add a team member?

Login to your Tablevibe dashboard, from the left menu bar, go to Account > Users > Add a new user > Fill in the email address and name of a user > Send Invite

How can I design my QR Code and start taking feedback?

Login to your Tablevibe dashboard, from the left menu bar, go to Survey > QR Codes > Add a new venue > Scroll down > Tablevibe automatically creates a QR Code for your venue > Download the QR Code and start receiving surveys from your customers.

How can I design my survey?

Yes, you can design your survey in two ways: Colorful and Neutral. You can do this by Login into your Tablevibe account > from the left menu bar, going to Surveys > Settings > Design > Save.

What are rewards and how can I access them?

Rewards are something that you offer to your customers when they leave a review of their experience by scanning the QR code. Rewarding customers for sharing their thoughts with you demonstrate a commitment to their experience and the value they'll get from your brand.

You can access rewards by login into your Tablevibe account > Surveys > Settings > Rewards.

Can I customize my rewards?

Yes, you can customize the following items in your rewards:

  • Customer Reward:

  • Validity:

  • Valid from:

  • Conditions:

  • Delivery platform re-order link (Only for delivery):

Do you have other questions? We’re looking forward to hearing from you. Simply raise your question in the chatbox or reach out to us via hello@tablevibe.co. We will get back to you as soon as possible.

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