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What pricing incentives (eg. promos, discounts, cashback) can I use to drive sales?

More details about our promo codes, loyalty program (cashback), discounts and delivery fee settings.

Mathieu Sneep avatar
Written by Mathieu Sneep
Updated over 10 months ago

We offer a wide range of price incentives to help you drive orders.

  1. Loyalty program (cashback): Give back a percentage of the order value when customers reorder within a specific time frame (eg. 30 days).

  2. Discounts: Provide a discount (eg. 10% or $10 off) on your entire menu or a specific menu category.

  3. Reduced (or free) delivery: Offer free or cheaper deliveries based on how much a customer spends.

  4. Promo codes: Offer permanent or one-off promotions to your customers.

Please note, we offer the following visibility settings for all promo codes:

  • Visible: Shown to all customers on your shop’s checkout page.

  • Featured: Shown to all customers on your shop’s homepage and checkout page.

  • Hidden: Not displayed; customers must manually enter the promo code at checkout.

We offer the following options to customise promo codes:

  • Date range: Set start date and end date. For promotions on specific dates (eg. Feb 14 only), use that date as start and end date.

  • Type of discount: %, fixed amount, free delivery, free product.

  • Products: All or selected.

  • Order Value: Set a minimum order value for the promo to apply. Maximum value setting is not available.

  • Locations: All or selected.

  • Day of the week: All or selected.

  • Hour of the day: All or selected.

  • Customer type: All, new or existing customers.

  • Order type ("Channel"): Dine-in, Pickup or Delivery.

  • Visibility: Visible to everyone or hidden. Hidden promotions are redeemable only when the promo code is manually entered at checkout.

  • A combination of the above.

Known promo code limitations

  • No $0 orders: For free product promotions, we require customers to purchase at least one other product. We are unable to process $0 payments.

  • Not at modifier level: Promo codes cannot be applied to modifiers (eg. promo applies only to cappucino's with oat milk, not cappucino's with cow milk).

  • No base price changes: We do not offer promos that set a new base price for a range of products (eg. multiple products with a different base price are discounted to $5). You can apply a % discount (eg. 50%) or fixed amount discount (eg. $5) for each product instead.

  • No "Buy 1 get 1 Free": We do not offer promos where 1 product is free if people purchase an other product. Instead, you can add a "1+1 offer" as a product (eg. breakfast set with free coffee) or offer a free product with a certain minimum spend (eg. Free coffee with purchases over $20).

  • No maximum order value: We support a minimum order value, but not a maximum order value.

  • Not stackable: Promotions are not stackable. Users can only apply one promo code per order.


Do you have other questions or would you like to learn more about Tablevibe? Simply book a meeting with one of our restaurant experts here. You can also contact us via our chatbox or at hello@tablevibe.co. We are looking forward to connecting with you.

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