In your dashboard, go to Settings > Locations and select Opening Hours. Here you can set opening hours, add closed days and holidays (eg. Chinese New Year, Diwali, Holy Week or Christmas holidays).
For stores open 24 hours:
Set your hours to 12:00 AM–11:59 PM.
For stores that close after midnight:
You will need to enter two time ranges for the day:
Opening time–11:59 PM
12:00 AM–closing time
Important:
If your closing time extends past midnight, the after-midnight hours should be entered on the next day.
For example, if your Sunday hours are 9:00 AM–2:00 AM, then:
On Sunday, enter 9:00 AM–11:59 PM
On Monday, enter 12:00 AM–2:00 AM, followed by Monday’s regular hours.
At the bottom of the page, you can add "custom hours/days."
This function is useful if your opening hours change on a particular day (e.g., open until 5 pm on Christmas Eve).
You can also add holidays (entire day closed) under "additional closed days."
⚠️ Note: Pre-orders placed before you updated opening hours may still be open.
For example: Your restaurant is closed on Easter Sunday. Before you added that information to kitchen.tablevibe.co, a customer placed a preorder for delivery on Easter Sunday. This order will only be automatically cancelled at the time of delivery.
You can pre-emptively cancel orders via kitchen.tablevibe.co > “Live Orders”. Once cancelled, your customer will be automatically updated via SMS and receives a full refund.
Do you have other questions or would you like to learn more about Tablevibe? Simply book a meeting with one of our restaurant experts here. You can also contact us via our chatbox or at hello@tablevibe.co. We are looking forward to connecting with you.