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How do I set up the customer loyalty program?
How do I set up the customer loyalty program?
Mathieu Sneep avatar
Written by Mathieu Sneep
Updated over 2 years ago

With Tablevibe, you can easily boost customer loyalty by offering cashback if customers order again within a set timeframe.

Log in to kitchen.tablevibe.co, go to Marketing > Loyalty program, and turn on the switch. We recommend providing 5% cashback with a 30-day expiration window.

Tablevibe Loyalty Program

The cashback is automatically deducted from the order amount when a customer reorders from you. If the order amount is smaller than the outstanding cashback amount, the customer will lose the remaining cashback amount.

By turning on the Loyalty program you also turn on automated email alerts that remind customers of their expiring cashback. Please find an example below.

Loyalty cashback Tablevibe automated email campaign

Do you have other questions or would you like to learn more about Tablevibe? Simply book a meeting with one of our restaurant experts here. You can also contact us via our chatbox or at hello@tablevibe.co. We are looking forward to connecting with you.

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