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What’s the Process for Changing My Name, Email, and Phone Details?
What’s the Process for Changing My Name, Email, and Phone Details?
Updated over 5 months ago

For security reasons, you cannot update your Personally Identifiable Information (PII) directly through the Client Portal.

To request changes, please submit a ticket and select "Personal Data Update." Be aware of the following requirements:

  • Phone Number and Email Address: These must not be associated with any other Tag Markets account holder.

  • Residential Address: A valid Proof of Address is required.

  • Legal Name and Date of Birth: Changes must be supported by valid identification or legal documents, such as a marriage or birth certificate.

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