1. Newly purchased accounts with no trading history
📌 Accounts that have never executed any trades will be archived after 20 consecutive days of inactivity.
➡️ Reactivation: Can be requested formally through our support team within up to 6 months.
2. Accounts with trading history
📌 Accounts that remain inactive (no trades) for more than 20 consecutive days will be suspended.
Exception:
✈️ If you notify us in advance (e.g., travel plans, emergencies, or other reasons), your account will be placed in archived mode and can be reactivated upon request to our support team up to 6 months.
3. Criteria for an active account
To be considered active, an account must have at least:
1 completed trade (opened and closed) within 20 consecutive days;
Minimum average trade duration: 3 minutes;
Minimum average risk per trade: 0.20% of the account balance.
4. Reactivation timeframe
📧 Archived accounts can be reactivated upon request within 6 months.
⚠️ After 6 months, the account will no longer be eligible for reactivation.
💡 Tip: If you plan to be away for an extended period, contact our support team in advance to prevent your account from being suspended.