Managing the Platform Transition: What You Need to Know
The transition to the new platform brings significant benefits and improved functionality. This article outlines everything you need to know about managing the transition while continuing to use the legacy platform. Follow these steps to ensure a smooth experience both as an administrator and as an employee.
Overview of the Transition
No Immediate Action Required: During the transition phase, continue using the old platform for your regular processes, reports, and updates. Once the new platform is fully operational, you will receive an email with detailed next steps.
Migration Timeline: The transition is being rolled out in phases, with administrators moving first and the full migration, including employees, expected to complete by early November. Employees will transition when it is time for open enrollment.
Using the Current Platform
Portal Availability: Your current portal will remain active and usable for managing any processes related to the 2025 plan. This ensures continuity, and there will be no disruption to your ongoing activities.
Role of the Legacy Platform: During the migration period, administrators should continue managing matters related to the current year using the legacy platform. Both the old and new systems will operate simultaneously during this phase.
Preparing for the New Platform
Profile Updates: Employees do not need to update their profiles if there are no changes (e.g., address updates, dependents, or recurring premium amounts). However, it is recommended to log into the existing portal and confirm that all your data is accurate to prevent issues during migration.
FAQs for a Smooth Transition
Will my employer HRA plan renew automatically?
Yes, the employer HRA plans are set to renew automatically each year unless any changes or cancellations are initiated. This means no action is required on your part to ensure your plan’s continuity.
Why are both platforms active during the migration?
Both platforms are active to facilitate a seamless transition. The new platform is being used for employee setup and plan shopping for the upcoming plan year, while the legacy platform is still being utilized for reimbursements and tasks related to the current year. This overlap ensures that all activities are effectively managed.
By following these guidelines and understanding the role of each platform during the transition, you can confidently navigate the changes while ensuring smooth operations.