Open Enrollment: Materials, Tools, and Processes to Support Employees
Understanding the Open Enrollment period is crucial for employers and employees alike. This article outlines the essential communication materials, resources, tools, and processes available during Open Enrollment to ensure a smooth and successful experience.
Overview of Open Enrollment Communications
Open Enrollment involves multiple rounds of communication to ensure all employees are informed and prepared. Key practices include:
Employee Notices: Required notices are sent to outline HRA benefits, eligibility, and details for the upcoming plan year. For example, resources like the October 3rd, 2025 employee notice served this purpose in prior years.
Email Notifications: Employees and admins receive emails with critical details such as: - Links to log in to the portal. - Step-by-step instructions for enrollment. - Periodic reminders for those yet to complete enrollment.
Key Materials and Tools for Employee Support
Take Command provides various tools and materials to assist employees:
General Open Enrollment Resources: These include one-pagers and other preparatory materials to guide both new and returning clients through the enrollment process. These are available in the Getting Started section.
Flyers for Staff Sharing: Employers can access flyers and other communication materials to enhance staff awareness about Open Enrollment.
Plan Search Tools: Employees can customize their plan searches based on criteria such as zip code, age, and dependents via the Take Command Plan Search Tool. This supports employees in reviewing coverage options and premiums efficiently.
Onboarding Guides and Learning Hubs: Updated step-by-step onboarding guides and help-center articles are available to guide employees through shopping, comparing, and enrolling in health plans.
Step-by-Step Enrollment Process
The enrollment process ensures all employees actively engage and complete their plan selection:
Login and Guidance: Employees receive emails containing portal login links and follow a step-by-step onboarding process.
Active Participation Required: Employees need to log in and make their selections actively—even if keeping the same plan—to ensure enrollment information is conveyed to the insurer.
Tracking Enrollment Progress
To ensure maximum participation during Open Enrollment, Take Command offers tools and practices to track progress:
Reminder Emails: Employees who haven't initiated the process receive periodic reminders to complete their steps.
Administrative Notifications: Admins are kept informed of employees' progress and any pending actions required.
Conclusion
Open Enrollment is a coordinated process involving clear communication, helpful resources, and efficient tools to ensure that employees can make informed decisions about their health plans. With materials like notices, flyers, and guides, paired with tools such as plan search platforms and onboarding instructions, employees are well-equipped to navigate Open Enrollment. By leveraging these resources and following the outlined steps, Take Command ensures a streamlined and insightful enrollment experience for everyone involved.