Employees and employers should use HRA Hub for current enrollment and HRA administration, while the Legacy Platform is only used for certain older plan-year activities such as historical reimbursements and proof-of-coverage records.
What is HRA Hub?
HRA Hub is Take Command's current platform for HRA administration.
Use HRA Hub to:
Complete enrollment
Shop for and select health insurance plans
Upload and manage coverage information
Manage ongoing ICHRA participation
Complete Open Enrollment activities
HRA Hub is the primary platform for active HRA administration.
What is the Legacy Platform?
The Legacy Platform contains historical HRA information from prior plan years.
Use the Legacy Platform for:
Historical reimbursement records
Prior proof-of-coverage submissions
Certain legacy QSEHRA administration activities
Prior-year account information
Most current enrollment and plan management activities no longer occur in the Legacy Platform.
Which platform should I use?
Use HRA Hub if you need to:
Enroll in coverage
Review available health plans
Manage current HRA participation
Complete Open Enrollment
Update coverage information
Use the Legacy Platform if you need to:
View historical reimbursement activity
Access prior proof-of-coverage records
Review information from older plan years
Are my login credentials shared between platforms?
No. HRA Hub and the Legacy Platform are separate systems with separate login credentials.
If you need access to both platforms, you must maintain separate login credentials for each platform.
I can't log in. What should I do?
Trouble accessing HRA Hub
Use the HRA Hub password reset option and verify that you are logging into HRA Hub rather than the Legacy Platform.
Trouble accessing the Legacy Platform
Use the Legacy Platform password reset option and verify that you are using credentials associated with that platform.
Because the systems are separate, resetting a password in one platform will not affect the other.
Frequently Asked Questions
Do I need accounts in both systems?
Only if you need access to both current and historical information.
Many users only need HRA Hub.
Which platform should I use for enrollment?
Use HRA Hub for enrollment activities.
Which platform should I use for reimbursement records?
Historical reimbursement records may be available in the Legacy Platform.
Why doesn't my HRA Hub password work in the Legacy Platform?
The two platforms use separate accounts and credentials.
I'm not sure which platform I need.
If you're completing enrollment or managing current HRA benefits, start with HRA Hub. If you're looking for older reimbursement or coverage records, use the Legacy Platform.