How to Enroll in a Health Insurance Plan with Take Command
Enrolling in a health insurance plan through Take Command is a seamless process that allows you to benefit from the platform’s reimbursement and application forwarding features. Below, we’ve outlined the detailed steps and clarified the roles involved, whether you’re using Take Command or external platforms like state marketplaces.
Overview of Enrollment Options
Enroll through Take Command: If you’ve selected a plan available on the Take Command portal, you can complete your application directly on the platform. Depending on the plan type: - Easy Enroll Plans: Submit your enrollment entirely within Take Command. Your application is forwarded to the carrier, and your setup continues through the platform. - Self Enroll Plans: You will need to complete enrollment directly with your insurance carrier for the designated plan year. After completing enrollment, upload proof of coverage (including updated premium details) to the Take Command portal for support with reimbursement.
Enroll through State Marketplaces: For users in states requiring marketplace usage (e.g., HealthCare.gov), follow this process: - Research and select your desired medical, dental, or vision plans on the appropriate state marketplace. - Once approved, download your Proof of Coverage. - Upload the Proof of Coverage document to the Take Command portal. Take Command will verify the coverage for reimbursement processing.
Onboarding Steps for Take Command: Log in to your member portal and complete the onboarding process, including submitting required documentation. If applicable, navigate to the “Health Insurance” tab to shop for available plans and complete your application. If enrolling outside Open Enrollment, upload proof of a Qualifying Life Event as needed.- For incomplete onboarding, revisit the shopping flow, re-select your desired plan, and ensure all necessary confirmations and document submissions are completed to finalize the enrollment.
Understanding the Responsibilities: Take Command vs. Carriers
Take Command’s Role
Facilitates plan selection and enrollment through its platform.
Submits your application to the insurance carrier after you enroll.
Verifies Proof of Coverage and ensures reimbursement reflects correct premiums.
Reviews submitted documents and claims to confirm accuracy.
Updates the portal status to “Enrolled” once setup and verifications are completed.
Insurance Carrier’s Role
Processes your submitted application.
Sends confirmation, welcome materials, and other communications related to your enrollment.
User’s Responsibilities
Enroll directly on Take Command or via your state marketplace following the applicable process.
Upload Proof of Coverage and premium updates to the Take Command portal after enrollment.
For plan changes during open enrollment, renew or modify plans through Take Command. For special cases like qualifying life events, initiate the changes on the portal.4. In cases of incomplete or canceled enrollments, re-initiate the process by following the steps in the portal and uploading required documents for verification.
Use the "Qualifying Life Event" section to document any major changes such as loss of prior coverage, ensuring correct placement for faster processing.
Submit a recurring claim for insurance premiums in the portal to enable automatic reimbursements, including the premium amount and start date.
Plan Modifications and Renewals
Changes or renewals to existing plans should generally occur during your employer’s open enrollment period on the Take Command platform.
Personal information updates and existing claim processing, however, are managed by your insurance carrier.
Be aware that Marketplace plans generally do not start coverage mid-month. Enrollments after your current plan ends typically begin on the first day of the following month.
Frequently Asked Questions
Can I enroll directly on the Take Command website instead of using my state marketplace?
Yes, you can enroll directly on Take Command if your selected plan is listed there. You don’t need to use the state marketplace unless mandated by your location.
Does Take Command submit my application on my behalf?
Yes, Take Command forwards your completed application to the insurance carrier to process your enrollment and link it to your reimbursement.
Troubleshooting and Next Steps
Common Enrollment Issue Scenarios
If an enrollment attempt fails due to missing first payment, restart from your account and ensure all eligibility windows are met.
For new plan enrollments after coverage ends (e.g., Med-Cal), provide accurate documentation under the appropriate sections and complete the process.
If there are discrepancies in your reimbursement, double-check that your Proof of Coverage and updated premium amounts are correctly uploaded to Take Command.
Contact support via your Take Command portal for further assistance if enrollment issues persist.- For incomplete enrollments, re-initiate the process by selecting your desired plan and completing all steps, including documentation uploads and confirmation.
In cases of plan cancellations due to previous coverage like Med-Cal, upload a Qualifying Life Event document showing loss of coverage to the indicated section and proceed with plan selection.
If a self-enroll plan cannot be finalized, upload proof of a qualifying event, browse available plans, and finalize the application and payment setup.
Confirm that the portal status updates to “Enrolled” upon verification as part of troubleshooting steps.
By following these steps and understanding Take Command's role in your enrollment journey, you can smoothly handle your health insurance needs with confidence.