Autopay allows employers to fund employee health insurance premiums through Take Command, helping simplify premium payments, funding management, and reporting.
What is Autopay?
Autopay is a premium payment solution that allows employers to fund employee health insurance premiums through a dedicated disbursement account.
AutoPay is available for employers with three or more participating employees.
Once Autopay is set up:
Employers fund the Autopay account
Insurance carriers receive premium payments
Funding activity is tracked through Take Command
Employers can access reporting and funding details in the platform
How does Autopay work?
The Autopay process generally follows these steps:
The employer completes Autopay setup.
A funding source is connected.
Funds are transferred into the Autopay account.
Insurance carriers receive premium payments.
Funding activity and reporting are available in the Take Command portal.
How do employers fund Autopay?
Employers connect a funding account during setup.
Funds are transferred into the Autopay account to cover:
Employee premium payments
New enrollments
Premium adjustments
Other eligible Autopay transactions
Employers should ensure sufficient funds are available before scheduled funding events.
If AutoPay is not enabled, employees pay premiums upfront and submit proof of coverage for reimbursement. Proof must be submitted quarterly or annually, as determined by the employer.
How do enrollment methods affect premium payments?
Easy Enrollment
With Easy Enrollment, Take Command assists with:
Employers fund a subaccount that pays the full premium directly to the insurance carrier. Any portion of the premium not covered by the employer’s allowance is deducted from the employee’s paycheck. Employees generally do not need to make payments directly to the carrier.
Enrollment submission
Premium payment setup
Coverage documentation
Self Enrollment
With Self Enrollment, you are responsible for making the first premium payment directly to the insurance carrier to activate your policy — AutoPay cannot process this initial payment. Coverage will not start until the carrier receives this binder payment. After the carrier confirms your policy is active, provide the AutoPay banking details from your Take Command portal (Settings > Payment Information) to set up recurring monthly payments with the carrier. If you skip the binder payment and go straight to setting up AutoPay, your policy will not activate and premiums may not be collected.
How do I access Autopay reports?
Autopay reporting is available within the Take Command portal.
Reports may include:
Funding activity
Employee premium details
Funding amounts
Transaction history
Reports can be downloaded for payroll, accounting, and reconciliation purposes.
Employee contributions listed in payroll reports represent the funds drafted from the linked AutoPay account.
What information is included in funding reports?
Funding reports may include:
Employee information
Premium amounts
Funding transactions
Reporting period details
Available report fields may vary based on plan configuration and reporting needs.
Key takeaway
Autopay simplifies health insurance premium management by allowing employers to fund premium payments through Take Command while providing visibility into funding activity and reporting.