How to Stop or Update Your Recurring Health Insurance Premium
If you recently experienced a change in your health insurance plan or employment status and need to update or cancel your recurring premium reimbursement with Take Command, follow the specific guidance below based on your situation.
Overview of Recurring Premium Adjustments
Recurring health insurance premiums are reimbursements handled through Take Command’s member portal in coordination with your employer’s compliance team. To effectively stop or update these premiums, it’s essential to:
Inform any relevant parties (e.g., employers, insurers) about these changes.
Follow compliance steps to ensure smooth transitions and avoid inaccuracies.
Below are step-by-step guides addressing common scenarios.
Steps to Stop or Update Recurring Premiums
1. If You're Changing to a New Insurance Plan
Log into your member portal.
Upload a proof of coverage for your new plan as a 'recurring premium' by clicking on the relevant tab.
Leave a note indicating this is your updated plan for faster compliance review.
Once the compliance team approves the new plan, it will automatically replace your current reimbursement setup.
Note: Remember to indicate the cancellation date of your previous insurance plan when notifying Take Command. This ensures there are no overlaps or issues with your reimbursements.
2. If You Wish to Waive Employer Reimbursement Benefits
During onboarding, select the 'Waive' option at step 2 to opt out of premiums.
If you are not on the onboarding process, log in to the portal: - Navigate to the 'Health Insurance' tab. - Click 'Shop Insurance Plans' to locate and confirm the waiver option.
Important: Waiving benefits means declining your employer’s reimbursement for the current year. Make this decision carefully.
3. If You’ve Been Terminated by Your Employer
You don’t need to cancel your recurring premium claim. Following termination, your account stops processing reimbursements.
Tip: You remain eligible for reimbursements for the month in which you were terminated.
4. To Cancel a Premium for an Inactive Insurance Plan
Go to the 'Reimbursements' section within the portal.
Locate your current premium reimbursement claim.
Click the three dots next to it and select 'Cancel Recurring Expense'.
Upload your new insurance documentation (if applicable) using 'Add Monthly Premium'.
The compliance team will process the update.
5. To Cancel Premium Charges from the Insurance Carrier
Contact your insurance carrier (e.g., UnitedHealthcare) directly and request policy cancellation.
Note: Notify your carrier of your desired end date to prevent future premium charges. Take Command does not manage direct cancellations with carriers.
Summary
Each scenario offers clear, actionable steps to ensure your recurring premium adjustments are managed effortlessly through the Take Command portal. It is important to complete required compliance steps promptly and keep accurate documentation. For questions or further assistance, contact the Take Command support team.