How do I cancel or change my health insurance plan during open enrollment?
Open enrollment provides an opportunity to review, change, or cancel your health insurance plan. Below are detailed steps and guidelines to help you manage your enrollment effectively.
Changing or Canceling Your Plan
Steps to Cancel a Health Insurance Plan
Contact Your Insurance Carrier: - If you've selected a plan but wish to cancel it, contact your carrier directly to request cancellation. Be specific that the plan is individual and not group-based. - If enrolled via a government marketplace or exchange, submit your cancellation request there as well for additional confirmation.
Notify Your Carrier for Year-End Plans: - If switching carriers, call the current carrier to cancel your plan effective at year-end. Plans generally do not lapse automatically. Confirmation from the carrier is required.
Inform Take Command: - After your plan cancellation is confirmed, notify Take Command (via their support portal or contact line) with your coverage end date. This ensures accurate updates to your Health Reimbursement Arrangement (HRA) records.
Follow Deadlines: - Ensure cancellations are requested before specific deadlines (e.g., December 15), avoiding instances where renewals may occur automatically.
Request Written Confirmation:
Secure written confirmation of the cancellation process. Some providers might need non-renewal forms to finalize the cancellation.
Ensure you also notify Take Command of the policy's termination date to keep administrative records accurate. This will help avoid any discrepancies in HRA reimbursements or delays in invoicing.Additionally, make sure to confirm whether automatic renewal has been disabled to avoid unintentional renewal for the next year.
Carrier-Specific Considerations
Oscar Insurance Plans:
Reach out to Oscar customer service for plan cancellation before the end of the month and inquire about refunds for prepaid premiums.
Marketplace Plans:
These plans often auto-renew. Contact the insurer for cancellation steps, which might include a required termination letter.
When Cancellation Options Are Unavailable:
Submit a non-renewal form if portal options are not offered by your insurance carrier.
Switching to a New Plan
If you’ve chosen the wrong plan or wish to shop for a different provider:
Cancel your existing enrollment with the current carrier as above.
Confirm cancellation with effective dates, then request Take Command to reset your account, allowing you to access the platform and shop for a replacement policy.
Select the new plan and upload proof of coverage through the Take Command portal.
Remember to submit any final claims prior to moving to a group health plan. Additionally, upload proof of coverage for an HRA-eligible plan to the member portal if applicable, ensuring no interruptions in reimbursements.
Waiving Benefits
To opt out of participation entirely during open enrollment:
Go to the Take Command HRA Hub.
Select the “waive benefits” option shown alongside other choices.
Confirm your decision to ensure no plan enrollment occurs.
If you cannot remember your login credentials, use the password reset option available on the login page. This ensures you can proceed with waiving benefits without delays.
Practical FAQs
What happens if I don't cancel my plan?
Most insurance plans automatically renew at the end of their current term. This can result in additional charges if action is not taken.
Can I cancel after the plan renews?
Cancellation is usually possible after renewal but might lead to partial charges or complications with reimbursements.
What happens if an employee wishes to opt out but misses the deadline?
Employees must notify their insurance carrier promptly to avoid automatic renewals and ensure their policies are canceled by the required deadline. Missing the cancellation deadline may result in automatic charges and policy renewal.
Can I redo my choice after making an error in selection?
Yes, cancel the initial plan with the carrier, then work with Take Command to reset your account information. Following this, you can enroll in your corrected choice.
Following these processes helps ensure a smooth change, cancellation, or opt-out experience during open enrollment with Take Command. For additional support, contact Take Command directly.