Your reimbursement may be adjusted if new information changes your reimbursement eligibility, coverage details, premium amount, or available QSEHRA allowance.
What is a reimbursement adjustment?
A reimbursement adjustment occurs when previously reported reimbursement information needs to be corrected.
Adjustments help ensure reimbursements accurately reflect:
Your coverage status
Your premium amount
Your eligibility
Your available QSEHRA allowance
Your employer's plan rules
Why was my reimbursement adjusted?
Common reasons for reimbursement adjustments include:
Insurance coverage was canceled
Insurance coverage was reinstated
Premium amounts changed
Dependents were added or removed from coverage
Coverage effective dates changed
Employment status changed
Updated documentation was received
Adjustments are made when new information affects reimbursement eligibility or reimbursement amounts.
Can my reimbursement change if my premium changes?
Yes. If your insurance premium changes and the updated amount is reported after reimbursements have already been processed, your reimbursement may be adjusted to reflect the correct premium amount.
Can dependent changes affect reimbursement amounts?
Yes. Adding or removing covered dependents may affect:
Your insurance premium
Your reimbursement amount
Your available allowance utilization
If dependent information is updated after reimbursement processing, an adjustment may be necessary.
Can coverage cancellations affect reimbursements?
Yes. If coverage is canceled, terminated, or determined to be ineligible, previously processed reimbursements may require correction.
Eligibility for reimbursement generally requires qualifying health coverage.
What happens if incorrect information was previously reported?
If inaccurate information is discovered, Take Command may update reimbursement records to reflect the correct information.
Examples include:
Correcting premium amounts
Correcting coverage dates
Correcting dependent information
Correcting employment eligibility dates
Administrators may be notified when reimbursement corrections affect employer reporting.
Can adjustments increase or decrease reimbursement amounts?
Yes. A reimbursement adjustment may:
Increase reimbursement if additional eligible expenses are verified
Decrease reimbursement if previously reported information was inaccurate
Adjustments are intended to ensure reimbursement records accurately reflect eligibility and coverage information.
Will I be notified if an adjustment occurs?
If additional documentation or clarification is needed, Take Command may contact you to request information.
Employers may also receive notice when adjustments affect reimbursement reporting.
What should I do if I think my reimbursement adjustment is incorrect?
If you believe an adjustment was made in error:
Review your coverage information.
Review your premium amount.
Verify your coverage dates.
Confirm dependent information is accurate.
Contact Take Command Support for assistance.
Providing updated documentation may help resolve discrepancies.
Who should I contact if I have questions?
If you have questions about:
Reimbursement adjustments
Coverage changes
Premium changes
Eligibility corrections
Contact Take Command Customer Experience (CX) team for assistance.