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Proof of Coverage: What Do Submitted, Pending, Approved, and Rejected Statuses Mean?

This article is for employees who have uploaded proof of coverage.

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Written by David Hung

Proof of coverage statuses show where your documentation is in the review process.

Submitted

Your document has been received but has not yet been reviewed.

Pending

Your document is under review.

No action is required unless additional information is requested.

Approved

Your proof of coverage has been reviewed and accepted.

Rejected or Needs Action

Additional information or corrected documentation is required.

Follow the instructions provided and upload updated documentation.

How will I know if my status changes?

You may receive:

  • Email notifications

  • Member Portal updates

  • Requests for additional information

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