If your health insurance plan, premium, insurance carrier, dependents, or coverage dates change, update your information in the Take Command Member Portal so your reimbursement eligibility and records remain accurate.
When should I update my health insurance information?
Update your insurance information whenever your coverage changes, including if you:
Change health insurance plans.
Change insurance carriers.
Have a new monthly premium amount.
Add or remove covered dependents.
Have a change to your coverage effective or end date.
Renew your health insurance with updated plan information.
Keeping your information current helps ensure your reimbursements are processed correctly.
How do I update my health insurance information?
Follow these steps to update your insurance details:
Sign in to your Take Command Member Portal.
Open your health insurance information.
Update the applicable insurance details.
Upload updated documentation if requested.
Submit your changes for review.
Your updates will be reviewed before they become part of your HRA record.
What documentation may be required?
Depending on the changes you make, you may be asked to upload documentation such as:
Updated proof of coverage
Premium invoice
Insurance ID card
Other documentation needed to verify your coverage
If additional information is required, you'll receive a request through your Member Portal or by email.
What happens after I submit my updates?
After you submit your updated information:
Take Command reviews your submission.
Your documentation is verified for eligibility and compliance.
You'll be notified if your information is approved or if additional documentation is needed.
Most document reviews are completed within the standard review timeframe.
Why is it important to keep my information current?
Keeping your insurance information up to date helps ensure:
Your reimbursement eligibility is accurate.
Your reimbursement amounts are calculated correctly.
Your proof of coverage remains compliant with your employer's HRA requirements.
Outdated insurance information may delay reimbursement approval or require additional documentation.
What if my insurance hasn't changed?
If your health insurance information is still accurate, you don't need to update your Member Portal.
Only submit changes when your insurance coverage or related information has changed.
When does this article not apply?
This article does not apply if you're enrolling in health insurance for the first time.
Initial enrollment and updating existing insurance information are separate processes.
Key takeaway
Update your health insurance information whenever your plan, premium, insurance carrier, dependents, or coverage dates change. Keeping your records current helps ensure your reimbursements and proof of coverage remain accurate and compliant.