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HRA Hub Employer: Using the AutoPay Activity Feed

This article is for employers and administrators using AutoPay through HRA Hub.

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Written by David Hung

The AutoPay Activity Feed provides real-time visibility into insurance premium payment activity for employees enrolled in AutoPay.

What is the AutoPay Activity Feed?

The AutoPay Activity Feed tracks premium payment activity as it occurs.

The feed can be used to monitor:

  • Successful payments

  • Failed payments

  • Refunds

  • Funding activity

  • Carrier payment events

What information can I view?

The AutoPay Activity Feed may include:

  • Employee name

  • Carrier name

  • Payment status

  • Payment amount

  • Transaction date

  • Funding status

Can I filter activity?

Yes. You can filter activity by:

  • Employee

  • Carrier

  • Payment status

  • Date range

Can I export AutoPay activity?

Yes. To export activity:

  1. Open the AutoPay Activity Feed.

  2. Apply any desired filters.

  3. Select Export.

  4. Download the CSV file.

When should I use the AutoPay Activity Feed instead of reports?

Use the AutoPay Activity Feed when you need real-time payment activity.

Use reports when you need payroll, reimbursement, or reconciliation data for a reporting period.

Key takeaway

The AutoPay Activity Feed provides real-time visibility into premium payment activity and can be used alongside payroll and reconciliation reports for ongoing monitoring.

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