Employees must submit documentation that verifies both the expense and payment before reimbursement can be approved.
Is proof of payment required?
Yes. Most reimbursement requests require proof that the expense was paid.
What documentation may be required?
Examples include:
Insurance invoices
Premium billing statements
Receipts
Explanation of Benefits (EOB)
Proof of payment from a bank or payment provider
Is proof of coverage required?
Yes. Employees must maintain eligible coverage when required by their HRA.
Proof of coverage must be approved before certain reimbursements can be paid.
What happens if documentation is missing?
Claims remain pending or may be denied until required documentation is provided.
Key takeaway
Complete documentation helps prevent reimbursement delays and ensures claims can be approved quickly.