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Employer: Accessing Subscription Invoices

This article is for employers and administrators managing subscription billing in Take Command.

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Written by Mel Vazquez-Martinez

Administrators can access subscription invoices through the Stripe Customer Portal from the Admin Portal or from invoice emails sent to the billing contact.

How do I access my invoices?

You can access subscription invoices in two ways:

  • Through invoice emails sent to your billing contact.

  • Through the Stripe Customer Portal.


How do I view invoices in the Admin Portal?

To access invoices:

  1. Sign in to the Admin Portal.

  2. Navigate to Settings > Billing.

  3. Select Update Payment Details.

  4. Open the Stripe Customer Portal.

  5. View or download your invoices.

The Stripe Customer Portal displays your current and previous subscription invoices.


Can I download previous invoices?

Yes.

From the Stripe Customer Portal, you can view and download historical invoices for your organization's subscription.


When does this article not apply?

This article explains subscription invoices.

It does not explain reimbursement statements or AutoPay funding reports.


Key takeaway

Subscription invoices are available through the Stripe Customer Portal and are also emailed to your organization's billing contact.

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