If Take Command requests additional documentation, upload the requested information through your Member Portal so your reimbursement review can continue.
When do I need to upload additional documentation?
You may be asked to provide:
Proof of coverage
Premium invoices
Payment documentation
Additional information needed to verify eligibility
How do I upload additional documentation?
Sign in to your Member Portal.
Open the reimbursement or proof of coverage request.
Upload the requested document.
Submit your update.
Monitor your portal and email for review updates.
What happens after I upload my documents?
Your submission is reviewed for eligibility and compliance.
You may receive:
Approval
A request for additional information
A request to upload corrected documentation
Can I upload documentation after my initial submission?
Yes. If Take Command requests additional documentation, upload it as soon as possible to avoid delays.
When does this article not apply?
This article does not apply if your reimbursement has already been approved and no additional documentation has been requested.
Key takeaway
Promptly uploading complete documentation helps Take Command review your reimbursement request as quickly as possible.