You can monitor every reimbursement request from your dashboard and view its current processing status.
What do reimbursement statuses mean?
Common reimbursement statuses include:
Pending Review — Your documentation is being reviewed.
Approved — Your reimbursement has been approved.
Scheduled — Your reimbursement has been included in an upcoming reimbursement report or payment cycle.
Reimbursed — Your employer has processed your reimbursement.
Denied — Your reimbursement cannot be approved based on the current documentation or eligibility.
How do I view reimbursement details?
Sign in to HRA Hub.
Open the dashboard.
Select the reimbursement you want to review.
View its status and any available notes.
What if my reimbursement is taking longer than expected?
Review the reimbursement status first.
If additional documentation is required, complete the requested action.
If your reimbursement has been approved but payment hasn't been received, contact your employer regarding their reimbursement schedule.
When does this article not apply?
This article explains reimbursement statuses only.
It does not explain proof of coverage review.
Key takeaway
Your reimbursement status shows where your request is in the review and payment process, helping you understand whether any additional action is required.