Dashboard notifications identify actions that require your attention, such as uploading documents, completing onboarding, or responding to information requests.
Why do I see an Action Needed notification?
Action Needed notifications appear when your account requires additional information.
Common reasons include:
Missing proof of coverage
Requested documentation
Incomplete onboarding
Health insurance updates
Required account verification
How do I complete a required task?
Sign in to HRA Hub.
Open the notification or task.
Review the requested action.
Upload any required documentation.
Submit your information.
Monitor your dashboard for updates.
What happens if I don't complete required tasks?
Outstanding tasks may delay:
Proof of coverage approval
Reimbursement eligibility
Reimbursement processing
Complete requested actions as soon as possible to help avoid delays.
When does this article not apply?
This article explains dashboard tasks and notifications only.
It does not explain reimbursement statuses or allowance balances.
Key takeaway
Dashboard notifications help you keep your account current. Completing requested tasks promptly helps maintain your reimbursement eligibility and keeps your HRA account up to date.