Outstanding subscription invoices can be viewed and paid through the Stripe Customer Portal.
How do I pay an invoice?
Sign in to the Admin Portal.
Go to Settings > Billing.
Open the Stripe Customer Portal.
Locate the outstanding invoice.
Select Pay Now.
Confirm your payment method.
Submit your payment.
Once payment is successful, the invoice status updates automatically.
What if my payment fails?
If payment fails:
Verify your payment method.
Update your payment information if needed.
Retry the payment.
If payment continues to fail, contact Take Command Customer Experience.
How do I view previous invoices?
Within the Stripe Customer Portal, you can review both current and historical invoices for your subscription.
When does this article not apply?
This article explains how to pay invoices.
It does not explain invoice statuses or ACH setup.
Key takeaway
Outstanding invoices can be paid securely through the Stripe Customer Portal using your saved payment method.