If a terminated employee returns to your organization, reactivate the employee's existing record instead of creating a new employee profile.
How do I rehire an employee?
To reactivate a former employee:
Sign in to the Admin Portal.
Open the Employee Roster.
Locate the employee in the Suspended or Former section.
Select Reactivate.
Enter the employee's new hire or rehire date.
Save your changes.
The employee's existing account is restored.
Should I create a new employee record?
No.
Always reactivate the existing employee record when rehiring an employee.
Reactivating the existing record preserves:
Reimbursement history
Enrollment history
Employee information
What happens after reactivation?
Once reactivated:
The employee returns to the active roster.
Eligibility is updated based on the new hire date.
The employee can continue using their existing account.
When does this article not apply?
This article applies only to rehired employees.
It does not explain employee termination or reimbursement reporting.
Key takeaway
Rehire employees by reactivating their existing record rather than creating a new employee profile. This preserves historical account information.