That’s great! We’re excited you’ve joined us. We’ll send you a confirmation email that will have more information, but at a high level here’s what will happen next.
We’ll review your application and make sure we don’t need any extra information. We’ll let you know if we need anything.
We’ll send your application in to your carrier and make sure they get it. Usually we do this within 24 hours, unless there is unusually high volume. We’ll send an email when we’ve done this.
Your carrier will review your application and determine if you’re covered. Most carriers typically take 2–4 weeks to review and finalize applications. During this time, some carriers may send immediate acceptance notifications, while others may take longer or not provide updates until coverage is finalized. Regardless, we monitor the status with your carrier and notify you as soon as we receive confirmation.4. If there are delays in receiving your plan details, insurance cards, or invoices, there are steps you can take to address the issue:
Check Your Carrier’s Portal: Log into your insurance carrier's member portal and check for updates in your account.
Contact Your Carrier: If delays persist beyond 4 weeks, call your carrier’s customer service to confirm the status of your enrollment and request updates.
Monitor Your Email: Frequently check your inbox, including spam or junk mail folders, for emailed updates from your carrier.