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Health Insurance Enrollment: When will I know if my application is approved

This article is for employees enrolling in an individual health insurance plan through Take Command Health.

Written by Support

Health insurance applications submitted through Take Command are typically reviewed by the insurance carrier, and approval timelines vary by carrier and enrollment type. Most employees receive a decision before their coverage effective date if all required information is submitted on time.

Who approves my application?

The insurance carrier approves or denies coverage

Take Command does not approve health insurance applications.

After you submit your enrollment:

  1. Your application is sent to the insurance carrier.

  2. The carrier reviews the information provided.

  3. The carrier determines whether additional information is needed.

  4. The carrier approves the application, requests corrections, or identifies an enrollment issue.

The approval decision comes from the insurance carrier, not Take Command.

How long does approval take?

Approval timelines vary by carrier

Most applications are processed within a few days, but timing depends on:

  • The insurance carrier

  • The time of year (especially during Open Enrollment)

  • Whether additional documentation is required

  • Whether enrollment information is complete and accurate

Some applications may be approved quickly, while others may take longer during peak enrollment periods.

How will I know if my application is approved?

You may receive confirmation from the carrier

Once your application is processed, you may receive:

  • An approval email from the insurance carrier

  • Enrollment confirmation documents

  • A welcome packet from the carrier

  • Access to the carrier's member portal

  • Insurance ID card information

The exact communication method varies by carrier.

How can I check my enrollment status?

Review your enrollment information in Take Command

To check your status:

  1. Log in to your Take Command account.

  2. Navigate to your enrollment or plan information.

  3. Review any status updates displayed.

  4. Check for requests for additional information.

If your application requires action, complete any requested tasks as soon as possible.

What can delay approval?

Missing or incorrect information is the most common cause

Applications may be delayed if:

  • Required fields were left incomplete

  • Personal information does not match carrier records

  • Dependent information is missing

  • Supporting documents are required

  • The carrier is experiencing high enrollment volume

Submitting complete and accurate information helps avoid delays.

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