We're sad to see you go! If you're planning on cancelling your account, we'd love to hear your feedback on why you're cancelling and how we could better serve you. E-mail us or drop us a chat to help us improve our service!

Note - these instructions are for canceling an individual or family premier membership. Click here for instructions on how to cancel your business QSEHRA or Smart benefits.

You can downgrade your account to the free account at any time through your member portal. That way you can still log in anytime in the future to use the health insurance concierge service or even re-upgrade your membership if you ever want those benefits again.

To downgrade your account, log in to your member portal, and go to Settings > Plan & Billing.

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