QSEHRA administrators can add a new employee by navigating to Employee Roster in the Admin Portal and entering the employee's name, email address, and hire date.
How do I add a new employee to my QSEHRA?
Follow these steps:
Log in to your Take Command Admin Portal.
Select Employee Roster.
Click Add Employee.
Enter the employee's:
First and last name
Email address
Hire date
Click Submit.
After you submit the employee, Take Command will create their account and send an invitation email so they can begin onboarding.
What information is required when adding an employee?
You must provide:
Employee name
Employee email address
Employee hire date
The hire date is used to calculate the employee's eligibility date based on your plan's waiting period settings.
How is the employee's eligibility date determined?
The employee's eligibility date depends on your QSEHRA plan design.
If your plan does not have a waiting period, the employee's eligibility date is typically their hire date.
If your plan includes a waiting period, the eligibility date is calculated according to that waiting period.
Employees cannot receive reimbursements before their eligibility date.
What happens after I add an employee?
Once added:
The employee receives a welcome email.
The employee completes onboarding.
The employee submits proof of qualifying health coverage.
Take Command reviews the employee's coverage documentation.
The employee becomes eligible to submit reimbursement requests once onboarding and compliance requirements are complete.
Adding an employee does not automatically make them eligible for reimbursements.
Can I add multiple employees at the same time?
Yes. The Employee Roster allows you to add multiple employees before submitting the information. Once submitted, each employee receives their own onboarding invitation email.
Can I send the welcome email again?
Yes. If an employee did not receive or cannot find their invitation email:
Go to Employee Roster.
Find the employee.
Click the three-dot menu next to their name.
Select Send Welcome Email.
Who can be added to a QSEHRA?
Generally, employers must offer the QSEHRA to all eligible employees. However, a QSEHRA may exclude certain groups, such as:
Employees still in a waiting period
Employees under age 25
Part-time employees
Seasonal employees, if excluded by the plan design
Employees who are not eligible under your QSEHRA plan should not be added as participating employees until they become eligible.
What if I entered the wrong employee information?
If you need to update employee information after adding the employee, locate the employee in the Employee Roster and use the available edit options. If you cannot make the required change through the portal, contact Take Command Support for assistance.