To remove an employee from your QSEHRA, select the employee in your Take Command employer portal, click Remove Employee, and enter their last day of employment so the system can end eligibility and stop future allowance accruals.
When should I remove an employee from my QSEHRA?
You should remove an employee when:
They leave the company (voluntary or involuntary termination)
They are no longer eligible for the benefit class defined in your plan
Their employment status changes in a way that ends eligibility
You need to correct roster or enrollment information
Removing the employee ensures eligibility and reimbursement tracking are accurate.
How do I remove an employee from my QSEHRA?
To remove an employee from your roster:
Log in to your Take Command Employer Portal
Navigate to the Employee Roster
Select the employee you want to remove
Check the box next to their name
Click Remove Employee
Enter the employee’s last day of employment
Confirm the removal
Once confirmed, the employee will be removed based on the termination date you entered.
How do I remove someone who is no longer employed with my company?
When an employee leaves the company, you can easily remove them from your employee roster through the member portal. You can even set our system to remove them on their last day as soon as you receive their two week notice, if you want!
When you log in to your member portal, be sure you're in your Employer profile, and navigate to the Employee Roster. Click on the box next to the employee you want to remove, and then click "Remove Employee."
Finally, Tell us when the employee's last day of employment will be (or was). If it was in the past, they'll be removed immediately. If it is in the future, our system will remove them from the roster on their last day.
Check out this step-by-step video:
Reminder for those with QSEHRAs set up to reimburse for qualified medical expenses:
When you remove an employee, you'll see this warning pop up:
Heads up! Your employee(s) will be removed from your roster and their eligibility will end as of their last day of employment. However, they have 90 days after their last day of employment to submit any claims incurred while they were still eligible, and we'll include those on your monthly statements as usual, if applicable.
Per your plan documents, after an employee's last day, they have 90 days to submit any outstanding claims. In order to be eligible for reimbursement, the claim had to have been incurred while they were still employed and has to be submitted within 90 days of their last day. This is why we need to know their last day of employment!
For the next 90 days after they leave:
Your employee will still have access to their member portal to submit claims.
Your employee will still show up on your reimbursement statements, in case they submit any claims
Your employee will not continue to accrue monthly reimbursement allowances.
What happens after I remove an employee?
After removal:
The employee’s QSEHRA eligibility ends as of their last day of employment
They stop accruing monthly allowance contributions
They will no longer appear as active in your roster
They may still appear on reimbursement reports for a limited time if eligible claims are submitted
Removal affects future eligibility, not past eligible expenses.
What is the 90-day post-termination rule?
After an employee leaves:
They generally have up to 90 days to submit eligible claims
Claims must have been incurred while they were actively employed
Only valid, timely-submitted claims will be included in reimbursement reports
This ensures employees can still submit outstanding eligible expenses after departure.
What if my employee already used up their allowance YTD when they leave?
If they have already used up their allowance YTD when they leave, they'll still have access to their own portal, but your reports will continue to show they're owed $0 since they have no more allowance.
What should I verify after removing an employee?
After removal, confirm:
The correct last day of employment was entered
The employee no longer appears as active in the roster
Payroll or reimbursement processes reflect the change
Any pending claims are still valid and tied to eligible dates
This helps prevent overpayment or eligibility errors.
What does NOT happen automatically?
Removing an employee does NOT:
Cancel their health insurance plan
Notify insurance carriers of employment termination
Delete submitted reimbursement claims
Immediately remove them from historical reports
You may still need to update insurance or payroll systems separately.