To remove an employee from your QSEHRA, select the employee in your Take Command employer portal, click Remove Employee, and enter their last day of employment so the system can end eligibility and stop future allowance accruals.
When should I remove an employee from my QSEHRA?
You should remove an employee when:
They leave the company (voluntary or involuntary termination)
They are no longer eligible for the benefit class defined in your plan
Their employment status changes in a way that ends eligibility
You need to correct roster or enrollment information
Removing the employee ensures eligibility and reimbursement tracking are accurate.
How do I remove an employee from my QSEHRA?
To remove an employee from your roster:
Log in to your Take Command Employer Portal
Navigate to the Employee Roster
Select the employee you want to remove
Check the box next to their name
Click Remove Employee
Enter the employee’s last day of employment
Confirm the removal
Once confirmed, the employee will be removed based on the termination date you entered.
What if the Remove Employee option is not visible?
If the Remove Employee option is not available when you select an employee on the roster, this may indicate a portal access or account permissions issue — browser troubleshooting will not resolve it.
Contact Customer Experience and include your full name, company name, and a screenshot of the employee roster showing the missing option.
Step-by-step video walkthrough
What happens after I remove an employee?
After removal:
The employee’s QSEHRA eligibility ends as of their last day of employment
They stop accruing monthly allowance contributions
They will no longer appear as active in your roster
They may still appear on reimbursement reports for a limited time if eligible claims are submitted
Removal affects future eligibility, not past eligible expenses.
What is the 90-day post-termination rule?
After an employee leaves:
They generally have up to 90 days to submit eligible claims
Claims must have been incurred while they were actively employed
Only valid, timely-submitted claims will be included in reimbursement reports
This ensures employees can still submit outstanding eligible expenses after departure.
What if my employee already used up their allowance YTD when they leave?
If they have already used up their allowance YTD when they leave, they'll still have access to their own portal, but your reports will continue to show they're owed $0 since they have no more allowance.
What should I verify after removing an employee?
After removal, confirm:
The correct last day of employment was entered
The employee no longer appears as active in the roster
Payroll or reimbursement processes reflect the change
Any pending claims are still valid and tied to eligible dates
This helps prevent overpayment or eligibility errors.
What does NOT happen automatically?
Removing an employee does NOT:
Cancel their health insurance plan
Notify insurance carriers of employment termination
Delete submitted reimbursement claims
Immediately remove them from historical reports
You may still need to update insurance or payroll systems separately.