With your Smart Benefits or Premier Membership, you have access to a dedicated Health Concierge, who can help you:
Understand and maximize your health insurance benefits.
Review your medical bills for accuracy, and resolve any billing errors.
Transfer medical records.
Set up mail-order prescriptions.
To access your Health Pro, go into your member portal and click on "Benefits."
There you can click on "Get Started" next to the item you want help with. It will take you through a quick few steps to tell you more about the service & gather the information that your Health Pro will need to help you out: