Skip to main content

Admin Portal Reports: How to Read the HRA Claims Summary Report

This article is for employers and administrators using Take Command who need to understand the information displayed in the Claims Summary Report.

Written by Support

The Claims Summary Report provides a year-to-date view of employee HRA allowances, approved claims, reimbursements, and remaining available funds so employers can track benefit utilization throughout the plan year.

What is the Claims Summary Report?

The Claims Summary Report is an administrative reporting tool that summarizes employee HRA activity.

The report helps employers understand:

  • Total allowance offered to employees

  • Claims submitted and approved

  • Reimbursements paid

  • Remaining available allowance

  • Overall HRA utilization

Each row represents an employee and each column displays a different aspect of HRA activity.

What information does the Claims Summary Report include?

The report may include:

  • Offered allowance

  • Approved claims

  • Reimbursements paid

  • Unclaimed allowance

  • Monthly activity details

  • Year-to-date totals

The report provides both summary-level and detailed employee information.

What does "Offered" mean?

The Offered column shows the total HRA allowance made available to an employee.

This amount:

  • Represents available benefit dollars

  • Includes allowances provided throughout the plan year

  • Reflects the employee's available reimbursement balance before claims are applied

  • Does not indicate how much has been used

Offered amounts are based on the employer's HRA plan design.

What does "Claims" mean?

The Claims column shows the total value of approved employee claims.

Claims represent:

  • Eligible expenses submitted by employees

  • Expenses that have been reviewed and approved

  • Amounts eligible for reimbursement under the HRA

Claims do not necessarily represent money already paid to the employee.

Approved claims may exceed currently available allowance.

What does "Reimbursements" mean?

The Reimbursements column shows the amount that has actually been paid to employees.

Reimbursements represent:

  • Approved claims that have been paid

  • Funds already distributed through the reimbursement process

  • Actual payments rather than submitted expenses

This amount may be lower than approved claims if reimbursement is still pending or allowance limitations apply.

What does "Unclaimed Allowance" mean?

The Unclaimed Allowance column shows available HRA funds that have not yet been used.

This amount represents:

  • Available reimbursement dollars

  • Unused employee allowance

  • Remaining benefit funds that may be available for future claims

The amount may change throughout the year as employees submit claims and receive reimbursements.

Why do claims and reimbursements show different amounts?

It is normal for claims and reimbursements to differ.

Common reasons include:

  • Claims have been approved but not yet reimbursed.

  • Employees submitted claims that exceed currently available allowance.

  • Reimbursements are processed over time as allowance becomes available.

  • Timing differences exist between claim approval and reimbursement processing.

An approved claim does not always result in immediate reimbursement.

Why does an employee have approved claims but no reimbursement?

This can occur when:

  • The employee's approved claims exceed available allowance.

  • Reimbursement processing has not yet occurred.

  • Claims were recently approved.

  • Reimbursement timing rules have not yet been met.

Review the employee's available allowance and reimbursement activity for additional detail.

How do I view monthly details?

You can select report values to view additional monthly information.

Monthly detail views may include:

  • Monthly allowance amounts

  • Claims submitted during the month

  • Reimbursements processed during the month

  • Remaining available allowance

This information helps reconcile employee activity throughout the plan year.

How should employers use the Claims Summary Report?

Employers commonly use the report to:

  • Monitor HRA utilization

  • Track reimbursement activity

  • Review remaining benefit liability

  • Understand employee participation

  • Reconcile reimbursement activity with payroll and financial records

The report provides a high-level view of HRA spending and remaining allowance balances.

Key takeaway

The Claims Summary Report provides a year-to-date summary of employee HRA activity, including offered allowances, approved claims, reimbursements paid, and remaining unclaimed allowance. Employers can use the report to monitor benefit utilization and understand how HRA funds are being used throughout the plan year.

Did this answer your question?