The amount you should reimburse each employee is listed on your Reimbursement Statement in the employer portal.
Where do I find reimbursement amounts?
To view reimbursement amounts:
Log in to your employer portal.
Navigate to Reimbursements.
Open the most recent Reimbursement Statement.
The Reimbursement Statement shows the reimbursement amount owed to each employee for the reporting period.
Which amount should I reimburse?
Use the reimbursement amount shown on the most recent Reimbursement Statement.
The Reimbursement Statement is the source of truth for employee reimbursement amounts.
How are reimbursement amounts calculated?
Take Command determines reimbursement amounts based on:
Employee allowance balances
Approved reimbursement requests
Plan rules
Coverage verification requirements
Only approved and eligible reimbursements are included on the Reimbursement Statement.
How often are Reimbursement Statements generated?
Reimbursement Statements are generated automatically according to the reimbursement schedule configured in your account.
Common schedules include:
Monthly
Semi-monthly
Bi-weekly
Administrators can update reimbursement schedules in the Reimbursements section of the employer portal.
Can I download a Reimbursement Statement?
Yes. To download a statement:
Navigate to Reimbursements.
Open the desired statement.
Select the available download option.
Available file formats may vary by report type.
Can I generate a reimbursement report before the next scheduled date?
Yes. Administrators can generate a manual reimbursement report to view the most current reimbursement information available in the system.
What should I do if a reimbursement amount looks incorrect?
To review a reimbursement amount:
Open the Reimbursement Statement.
Review the employee's reimbursement details.
Verify any associated claims and approvals.
If you still have questions, contact Take Command Support for assistance.
Key takeaway
The Reimbursement Statement in your employer portal contains the reimbursement amount owed to each employee and should be used when processing reimbursements.