On your Employee Roster, we'll help keep you up-to-date with where your employees are in the onboarding process under the column labeled "HRA Status."
No Proof of Coverage: This employee has either not logged in, or has logged in but has not completed the onboarding process.
Reviewing Coverage: This employee's proof of coverage is under review by our Compliance team!
Active: This employee has uploaded proof of coverage, and they have been contacted by the Compliance team regarding the status (either declined or approved). If an employee was previously marked as ineligible due to declined proof of coverage, they can be reactivated by submitting new proof of MEC-compliant coverage.
Not Participating: This employee has successfully waived coverage, and we know they are not wanting to participate in the HRA benefit.
Ineligible Owner: This person is considered an owner of the business, and is therefore not eligible for reimbursement based on the company's corporate structure. If you think this is incorrect, let us know! For example, S-corp owners are typically marked as 'Ineligible Owner' to exclude them from HRA participation and reimbursement. Employees who lack Minimum Essential Coverage (MEC) or do not meet minimum hour requirements are marked as 'Ineligible' to ensure compliance and avoid unnecessary billing.
Employees marked as 'Ineligible' do not incur per-employee fees in future billing cycles, provided the status is updated before the next billing cycle begins.
Still not sure where to start? Check out our Admin Resource Center for more resources and support.