We have an Enrollment team ready and available to assist you in selecting a plan. Please schedule a time with them here, on our Enrollment Team Call Calendar.
Once you click the link you will be able to select the 'Talk to a person' button of the screen.
From there it will prompt you to enter your company email address or the email address you will use to login to your Take Command portal.
Moving forward you will be able to confirm if you have been able to log into your Take Command portal. This is very important as you will not be able to schedule your Enrollment Call unless you have been able to successfully login to your portal.
After filling that portion out, you will be able to fill out your personal information, if there are any specifications you are looking for in a policy, if there are any doctors you would like to keep seeing, etc.
Please let us know if you have any further questions regarding Enrollment Support!
Before scheduling — common questions
What if I cannot log in to my portal to schedule a call?
You must be able to log in to your Take Command portal before scheduling an Enrollment Call — the scheduling flow verifies your login. If you cannot log in, use the Forgot Password option at app.takecommandhealth.com/member-portal/sign-in first.
If you have trouble resetting your password, contact Customer Experience directly — they can verify your account email and help you regain access before the enrollment call.
What should I have ready before my enrollment call?
To make the most of your enrollment call, have these ready:
Your ZIP code and the ZIP codes of any dependents who may have different coverage needs.
Names of any doctors or specialists you want to keep, and the hospital system(s) they are affiliated with.
A list of regular prescription medications (name and dosage).
Your estimated annual household income — this affects ACA marketplace eligibility and premium tax credit calculations.
Your HRA allowance amount — visible on your Member Portal dashboard.
Your desired coverage start date (e.g., the 1st of the month you want coverage to begin).
Do I have to use the Enrollment Team, or can I shop for a plan on my own?
The Enrollment Team is optional. You can shop for and select a plan independently through the Health Insurance tab in your Member Portal. The Plan Finder lets you filter by doctor network, carrier, plan type, and premium amount.
If you find and enroll in a plan independently (Self-Enroll), you will need to upload proof of coverage in your portal after enrollment is confirmed with the carrier. If you use the Enrollment Team for an Easy Enroll plan, Take Command submits your enrollment directly.
I need assistance in Spanish — is that available?
Yes. You can request Spanish-language assistance when scheduling your Enrollment Call. The Enrollment Team provides the same level of support in both English and Spanish.
Can I choose a specific time?
While you can select a time block for your call, such as 9am–1pm CST, it is not possible to guarantee an exact start time (e.g., 12pm CST). The exact timing of your call depends on the number of people in line during your selected time block. Rest assured, you will receive the call within the chosen window.
What time windows are available for enrollment calls?
Enrollment calls are scheduled within designated time blocks, such as Friday between 9am–1pm CST. While you cannot select an exact time (e.g., 12pm CST), you will receive the call within the chosen window. The exact timing depends on the number of people in line during that time block. During the call, make sure to inform the Enrollment Team of your desired coverage start date to ensure it is properly recorded.