The Employee Dashboard is your home page in HRA Hub, where you can view your HRA benefit, reimbursement activity, health insurance status, and any actions required to manage your account.
What is the Employee Dashboard?
The Employee Dashboard provides a summary of your HRA account after you sign in.
From your dashboard, you can quickly view:
Your available HRA allowance
Reimbursement activity
Proof of coverage status
Required tasks and notifications
Employer benefit information
Recent account activity
Dashboard information updates as your account is processed.
If sections listed above — such as Reimbursements, Health Insurance, or Settings — are not visible in your dashboard, this is typically a portal access or account configuration issue. Browser troubleshooting will not resolve it. Contact Customer Experience (CX) and include your name and a screenshot of your dashboard.
What can I do from the dashboard?
You can use the dashboard to:
Monitor your available allowance.
Track reimbursement requests.
View proof of coverage status.
Complete onboarding tasks.
Submit reimbursement requests.
Update your health insurance information.
The dashboard serves as the central location for managing your HRA.
If action buttons (such as Add Expense, Edit, or Cancel) are grayed out or not visible, this may indicate your account is in a specific state — for example, proof of coverage not yet approved, or a plan end date not yet reached. Contact Customer Experience (CX) if you cannot perform an expected action.
Why does my dashboard look different from another employee's?
Dashboard information varies based on:
Your HRA type (ICHRA or QSEHRA)
Your employer's benefit design
Your participation status
Submitted reimbursements
Proof of coverage status
Features enabled by your employer
Not every employee sees the same dashboard sections. If your available allowance shows $0 or is not displaying, your proof of coverage may not yet be approved or your eligibility start date may not have arrived yet. If your dashboard looks significantly different from guidance you have received, confirm you are using the correct portal version — the legacy Take Command portal and HRA Hub have different layouts.
What if information appears incorrect?
If dashboard information appears inaccurate:
Confirm recent submissions have been processed.
Review any pending reimbursement or proof of coverage requests.
Complete outstanding Action Needed tasks.
Refresh the page or sign in again.
Contact Take Command Customer Experience if the issue continues.
Note: If sections are missing from your dashboard or buttons are disabled, refreshing or signing back in will not resolve the issue — these are backend account configuration issues. Contact Customer Experience directly rather than continuing browser troubleshooting.
When does this article not apply?
This article provides a general overview of the Employee Dashboard.
It does not explain individual dashboard features in detail.
Key takeaway
The Employee Dashboard is the central location for managing your HRA, including your allowance, reimbursements, proof of coverage, and account notifications.