The Family section of My Info lets you add, edit, or delete family members included in your health plan coverage. The members you add here determine your monthly allowance tier.
Navigating the Article
Add, Edit, or Delete: Users can add, edit, or delete family members they wish to include in their health plan coverage. Spouses and dependents are added individually.
Employee Card Tags: The employee card contains essential tags such as Date of Birth (DOB), Name, Employee/Family Member Type, ZIP Code — County, Doctor, Hospital, and Prescriptions. Users can edit and delete family members but cannot remove their own employee card.
Age and Dependency Criteria: If a dependent is over the age of 26, no plans will appear, as they are no longer eligible for coverage under most plans. Similarly, a disabled dependent over 26 will not be included in the plan selection process.
Special Situations: If you or a family member has Medicare or Medicaid, or a family member resides in a different ZIP code, the platform will display a warning message with additional considerations for plan selection.
How to add a family member:
Locate the option to 'Add a New Family Member' and click + sign
Enter the required information for the family member, including their name, relationship, date of birth, and other relevant details.
Once you've entered all necessary information including doctors, facilities and prescriptions, click 'Save' to add the family member to your coverage.
If you need to shop for family members in a different zip code, see the article My Info - Family: Family Members in Another Zip Code in the Help Center.
How to edit a family member:
In the 'Family' section, locate the family member you wish to edit.
Next to the family member's information, you'll see a pencil icon.
Click on the pencil icon to access the editing options.
Update the relevant information for the family member as needed.
After making the changes, click 'Save' to confirm the edits.
How to delete a family member:
Within the 'Family' section, find the family member you want to remove from your coverage.
Adjacent to the family member's details, you'll see a trash icon.
Click on the trash icon to initiate the deletion process.
A confirmation prompt will appear to ensure you want to delete the family member.
Confirm the deletion, and the family member will be removed from your coverage.
After making family member adjustments and entering necessary details, review 'employee card' tags, confirming accuracy and selections. Once complete, click 'Continue' to proceed to Household income.
Next --> Monthly allowance
Jump to --> Household income, tax credits and affordability
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