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HRA Hub: How to purchase and self-enroll in a health plan with AutoPay

This article is for employees using Take Command who are purchasing a self-enroll individual health plan through HRA Hub and have an employer using AutoPay.

Written by Jessica T

When you select a Self-Enroll health plan in HRA Hub with AutoPay enabled, you must complete your enrollment directly with the insurance carrier and self-attest your purchase, while Take Command provides the payment details needed for AutoPay to fund your premium automatically.

What is Self-Enroll with AutoPay?

Self-Enroll with AutoPay allows you to:

  • Shop for a health plan in HRA Hub

  • Purchase your plan directly on the insurance carrier’s website

  • Use AutoPay payment details provided by Take Command

  • Have premiums paid through your employer-funded AutoPay account

  • Self-attest that your coverage is active

Take Command does not complete the carrier application for Self-Enroll plans.

What do I need before I start?

Before purchasing your plan:

  • Confirm your selected plan in HRA Hub

  • Be ready to complete enrollment on the carrier’s website

  • Ensure your AutoPay payment details are available in the portal

  • Have personal and dependent information ready (if required by carrier)

After you have selected your self-enroll plan:

Self-Enroll Plan Confirmation

If your selected plan is self-enrolled and your company uses AutoPay, the shopping screens will update accordingly.

  • Navigate to the carrier website to purchase your plan. You need to self-attest that you purchased this plan.

  • Ensure the plan details are correct and match your selection from the Take Command Portal.

Please do NOT upload any proof of coverage documents after you self-attest that you purchased your Self Enroll plan - This will kick you off of AutoPay if you do!!

Payment Information

  • When viewing the self-enroll plan, please note that payment information will not be available immediately, it can take up to 2 minutes.

  • A spinner will indicate that the system is processing your enrollment.

  • Wait for the spinner to complete loading. This may take a few moments.

Use the 'paper' icon next to the bank account details to copy the full number. Use this number to set up payment with your insurance carrier on their site.

Please do not set up payment with your own personal payment method!

When you select a self-enroll health plan, you will not be eligible to receive tax credits. Tax credits are only available for plans that are enrolled through our Easy Enroll option or other plans handled directly by our team. For self-enrolled plans, you must complete the purchase and handle all associated processes directly on the provider's website. This means that while you will have access to a range of plans, any available tax credits will not apply to plans purchased through self-enrollment.

  • Tax credits for health insurance are typically applied through plans purchased via a Health Insurance Marketplace or similar exchanges, where eligibility for credits is determined based on income and other factors.

Final Check

When you select a health plan, you will not be able to make changes after this point. This page is a double acknowledge stating that the employee cannot go back.

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