If you forget your password, you can click the Reset Password link on the Sign-In page.

A reset email will only be sent to you if you have already completed the account creation process.

Jump to --> Account creation
​
FAQ:
​
​Q1: What happens if my Welcome link expires? If your magic link expires after 60 days, you can contact your admin, who can resend the link using the Send Sign-Up Link action in the People Table.
​

Q2: I didn’t receive my Welcome link. What should I do? Check your spam or junk mail folders. If it's still missing, reach out to your admin to resend the link.
​

Q3: What are the password requirements for HRA Hub? HRA Hub requires strong passwords that must be at least 12 characters, including a combination of upper and lower case letters, with at least 1 special character and at least 1 number. If your password doesn't meet these criteria, you'll be prompted to make adjustments.
​

Q4: I forgot my password. How can I reset it? Go to the Sign-In page at Take Command Health and click the Reset Password link. You’ll receive an email to reset your password, but this only works if your account has already been set up.