Payroll & Reimbursement Reports can be downloaded from the Reports section of the HRA Hub Admin Portal and are used for payroll processing and reimbursement administration.
How do I access Payroll & Reimbursement Reports?
To download a Payroll & Reimbursement Report:
Log in to the HRA Hub Admin Portal.
Click Reports in the left navigation menu.
Select Historical Reports.
Locate Payroll & Reimbursement Reports.
Click Download next to the report you want to view.
The report will download as a CSV file.
How do I access Reimbursement Summary Reports?
To download a Reimbursement Summary Report:
Log in to the HRA Hub Admin Portal.
Click Reports.
Select Historical Reports.
Locate Reimbursement Summary Reports.
Click Download next to the report.
These reports provide reimbursement totals by employee for a reporting period.
Note: The Expected Payroll Report (showing anticipated reimbursements before approval) and the Payroll & Reimbursement Report (showing approved amounts ready for payment) are separate report types, both accessible under Reports → Historical Reports. If you cannot find the specific report type you need, contact Customer Experience.
Why can't I find a report?
A report may be unavailable if:
The report has not yet been generated.
Employee enrollment information is incomplete.
Coverage information is missing.
The reporting period does not contain report data.
You are not viewing the Historical Reports section.
If your expected monthly report has not appeared by the second business day of the month, or if reports for a specific period are missing entirely, contact Customer Experience (CX) — monthly reports may need to be manually generated.
If the Reports section is not visible in your HRA Hub Admin Portal navigation, contact Customer Experience — this may indicate a portal access or account configuration issue.
Key takeaway
Payroll & Reimbursement Reports and Reimbursement Summary Reports are available under Reports > Historical Reports in HRA Hub.