How to apply for an account
Once enabled, the company admin has access to start the application process.
In the Admin Portal, navigate to Settings > AutoPay and select “Start Your AutoPay Application”
To ensure successful completion and approval, collecting the required documentation before starting the application process is encouraged.
Once the “Start Your AutoPay Application” button has been selected, then a new browser window will open to start the application.
All required information must be complete to apply for review.
Approval typically takes less than 2 hours, however, when the application is not immediately approved the application is then placed within 1 of 3 states.
Under Review - When the application is “Under Review” it has been flagged for manual review. This may result in the application being approved, requiring more supporting documents, or a denial.
Awaiting Documents - When the application is “Awaiting Documents” supporting documentation needs to be provided for approval.
Denied - When the application has been “Denied” a determination has been made to deny the application for the provided reason. The employer will then have an opportunity to re-apply for an account if they feel the denial was in error.
Reapplying for an account
An application can be denied for multiple reasons. If you believe you were denied in error, you can re-apply.
In the Admin Portal, you will navigate to Settings > AutoPay.
A new button to Re-apply is present in your AutoPay settings.
See step 3 of “How to apply for an account.”
For more information about the Unit Application process, visit End-Customer Applications | Unit