If you want to check the progress of your DBS application, please reach out to your employer to get your reference number, it will start with E1 if it's a Basic level check, or a E0 if it's Standard or Enhanced level.
Once you have this, you can select the appropriate tracking service below, there are different links for both. You will just need your E Reference number and your date of birth.
Track a Basic DBS - Click Here
Track a Standard or Enhanced DBS - Click Here
If you're experiencing financial hardship due to a pending DBS Application and it has been processing for over 28 days, you can contact the DBS to discuss an escalation - please note, you may be asked for evidence, which may include correspondence from an employer stating they must receive your DBS certificate by a certain date, or evidence of your current arrears.
Or, if your application has been at 'Stage 4 - Police Records search' for more than 60 days, you could be eligible for an escalation in line with DBS guidance (see full guidance here).
You can contact the DBS using the details below:
📌 Reference Number: (E-number found in the check summary)
📌 Email: customerservices@dbs.gov.uk
📌 Telephone: 0300 020 0190