Note: Signing out of the Parent App is crucial! If they delete the app before signing out, the system will not revert them back to SMS text message.
In your account, the 'Parent App' icon next to a contact indicates that they have downloaded the TalkingPoints for Parents App! While the TalkingPoints for Parents App is completely free and provides some extra benefits for families, some families may prefer to go back to receiving messages by text.
Below we'll outline the steps for switching back to SMS:
Step 1: Log out of the Parent App on the Profile screen (farthest tab on the right).
Step 2: Delete the app from the phone.