Updating Your Phone's Notification Settings
For TalkingPoints for Families, you will not find notification settings inside the app. Instead, you will need to open up your phone's settings to manage notifications. Here are the steps to access notification settings on both Apple and Android devices.
Step 1: Open Notifications
Step 2: Select TalkingPoints app
Step 3: Allow Notifications
Step 1: Open apps
Step 2: Select Parent App
Step 3: Click on notifications
Step 4: Enable "Show Notifications"
Not receiving notifications from your TalkingPoints for Families app? We've created a notifications diagnostic tool in the app to help figure out what the issue is so that you don't miss important messages from teachers.
Step 1: In the TalkingPoints for Families app, select Profile
Step 2: Change view from Classes to Profile
Step 3: Scroll down and select Notifications Help
The app will automatically run three tests to determine why you're not receiving notifications.
If you need to change notification settings on your device, see the instructions at the top of this article.
Need more help? Reach out to our team by clicking "Help Center"!