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TalkingPoints for School Teachers
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Direct Messages vs. Class Announcements
Direct Messages vs. Class Announcements

Understand your two messaging options and how families can respond.

Emma Berry avatar
Written by Emma Berry
Updated over a week ago

There are two different types of messages that you can send through your TalkingPoints account: a class announcement or a direct message. Both have the same main functionalities; the difference is in your recipient options.

Class announcements can be sent to one or multiple classes. In the recipients drop down menu, you will see your class names to select from. Family members can reply with a heart to like the message or reply with a direct message that is only delivered to you. Announcements are perfect for when you want to share information with your entire class such as sending your course syllabus or newsletter as a PDF, sending out a reminder about an upcoming test, or sending a poll to learn your families' preferences.

Direct messages can be sent to individuals or small groups of family contacts. In the recipients drop down menu, you will see your students' names to select from. Family members can reply with a direct message that is only delivered to you. Direct messages are best when you want to convey information about a specific student or group of students, such as good behavior, a great grade on a test, or teamwork on a project.

No matter which messaging type you choose and who your message recipients are, families will only ever receive your message as a one-on-one message between you and them. They will never see if there are other recipients on the message or anyone else's response.

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