Teachers may find that they have badge notifications indicating that they have new messages. However, upon looking through their message threads, they cannot find any new or unread messages. It is highly likely that unread messages from previous school years are causing the continuance of the notification badges. See the following instructions for how to read messages from previous school years, and remove the notifications!
4. Choose a school year from which to view messages.
5. Verify any unread messages from that particular school year.
Once unread messages are marked as 'read,' the notifications will go away! In case you read the message and the badge still does not disappear, make sure to slowly scroll through the message thread so that the system registers the messages as 'read.'