Chat with us on tallyworkspace.com, email hello@tallyworkspace.com or call +44 117 463 8200. We’re open Monday to Friday, 9am to 5pm, and closed on bank holidays.
Which should I use?
Channel | Best for |
Chat (icon on tallyworkspace.com) | Quick questions, and problems with a booking today |
Email: hello@tallyworkspace.com | Invoices, refunds, guest lists and anything with attachments |
Phone: +44 117 463 8200 | Talking something through, or an urgent problem on the day |
How quickly will you reply?
In office hours, chat replies usually come within minutes.
Outside office hours, message us anyway. We reply the next working day.
Are you open on bank holidays?
No. Messages sent on a bank holiday are answered the next working day. Venues are also closed on bank holidays and over Christmas, so you can’t book or use spaces then.
What should I tell you?
The email address on your account
The venue, date and time of the booking
What’s gone wrong and what you’d like us to do
A screenshot or your confirmation email, if you have one
I’m a venue. How do I contact you?
Use the same chat, email and phone. For payments, invoices and bank details, email finance@tallyworkspace.com.
Related: My venue was closed or couldn’t host me. What now? · Can Tally Workspace help me find a venue or office? · How do I create an account, log in or reset my password?
Still need help? Chat with us on tallyworkspace.com, email hello@tallyworkspace.com or call +44 117 463 8200 (Monday to Friday, 9am to 5pm).